Service Representative
Training or Education and Experience:
Must be 21 years of age and have a Commercial Drivers License. Must
be DOT certified of DOT certifiable. Good human relations, verbal and
writing skills are all essential position requirements.
Job Duties:
Responsibilities include the following essential functions:
Must perform equipment setups specifically concentrators, reservoirs,
beds, etc. in a professional, safe, and timely manner. This equipment
is placed in apartments, private homes, clinics, hospitals, nursing
homes and other areas where people with respiratory problems are treated.
Complete equipment orientation check list for new equipment and other
necessary paperwork as required for new patient setup. Instructing patient
in the safe and proper use of equipment.
Make oxygen deliveries and equipment checks on a daily route as determined
by patient base and Lincare routing system. Delivery includes refilling
reservoirs with liquid oxygen from a van mounted tank.
Perform minor equipment repairs and preventive maintenance on equipment
both in the home and at the center. For equipment repairs requiring
other than minor repair work equipment is to be packaged for shipment
to the repair center.
Maintain company vehicle in clean and orderly manner. Make daily inspections
and complete proper paperwork. Maintain established preventative maintenance
schedule.
Clean rental equipment when returned to the center in accordance with
Lincare policies and procedures.
Work as on-call service representative evenings and weekends on an
as scheduled basis. Frequency is determined by the center size and the
number of employees available to share in the responsibility. Must respond
in a timely manner and record information on Service Call Report.
Job descriptions are written in a general way and include a sufficient
number of duties to determine the level and degree of skill and responsibility
required of the job.
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