1 Customer Service Contacts - Phone numbers for billing and service centers.
2 Customer ID - This is the number that is associated with your account. You may be asked to provide this number to access your account.
Invoice Date - This is the date the bill for service was generated.
3 Balance forward - Unpaid charges from previous statement.
Current activity - Lists detailed current activity on the account. Detailed information is also provided for any adjustment made on the account. All adjustments are assigned a remark code.
Service Date - This is the actual date the service was rendered.
Service Code - This is the HCPCS (healthcare common procedures coding system) code of the item being billed.
Amount Billed - List price of the item being billed.
Insurance Allowed Amount - The amount insurance allows to be billed for item.
Insurance Amount Due - The amount expected from the insurance company based on co-insurance.
Tax - Tax is applied, if applicable.
Customer Amount Due - The amount due from the patient based on co-insurance.
Remark code description - The key below provides a sample of common remark code descriptions that may appear on the statement.
4 Total insurance pending - The amount outstanding pending payment from insurance company.
5 Account balance information - Both current and past due balance information is provided. Current balance plus past due balance field equal the total amount due upon receipt.
Current Balance - The current charges due.
Past Due Balance - The charges greater than 30 days past due.
Total Amount Due - The total charges that include current and past due amounts.
6 Payment options - The payment options now include pay by phone and pay online in addition to check or credit card options (MasterCard, Visa, American Express).
7 Address and insurance changes - Please go to the Lincare.com patient portal in order to update or change your insurance, phone(s), and address(es).
Remittance coupon - The remittance coupon is located at the bottom of the invoice. Detach and include with your payment.
| Reason code | Current reason | Information |
| 65 | TRANSFER BAL TO CORRECT PAYEE | Transfer balance - billing correction |
| 67 | DEDUCTIBLE | Amount insurance has defined as patient responsibility for payment |
| 74 | PAYMENT DUE FROM CUSTOMER | Amount insurance has defined as patient responsibility for payment |
| 92 | CREDIT BALANCE TRANSFER | Previous invoice credit applied to open invoice balance |
| 93 | CUST PAY CREDIT TRSFR-SYSTEM | Previous invoice credit applied to open invoice balance |
