Supplier Information

Your partnership and your delivery of products, services, or capabilities, supports Lincare’s mission and operational excellence. As part of our supplier relationships, Lincare expects compliance with applicable industry requirements and regulations, including but not limited to:

• HIPAA and the protection of Personal Health Information (PHI)
• Data privacy and information security requirements
• Regulatory, ethical, and operational compliance standards

Lincare has established privacy, compliance, and third‑party risk management programs to identify, evaluate, and manage potential risks associated with suppliers. All prospective and current suppliers are subject to risk evaluations and ongoing monitoring throughout the lifecycle of the engagement.

When Lincare intends to procure goods or services from your organization, your Lincare contact will initiate the Supplier Onboarding process.

During onboarding, suppliers are required to submit applicable tax documentation. Lincare must maintain a current version of the appropriate form based on the supplier’s business structure.

• Form W‑9 and Instructions
• Required for U.S. and Puerto Rico suppliers receiving payment from U.S. entities.

Once onboarding is complete, a Lincare Vendor Number will be assigned.

• All billable goods and services must be supported by a Lincare‑issued Purchase Order (PO).
• The PO is formal approval authorizing work to begin or products to ship.
• Invoices submitted without a valid PO will not be paid.

Important: Suppliers must not ship goods or begin services without first receiving an authorized Lincare Purchase Order (PO). Any goods or services provided without a valid PO are done at the supplier’s own risk, as required internal approvals may not have been obtained. Lincare strictly enforces a No PO, No Pay policy.

If you do not have a valid PO number:

• Contact the Lincare employee who requested the goods or services.
• Obtain the PO before proceeding with invoicing.

Invoices submitted without a valid PO will be rejected and must be resubmitted once a PO is obtained.

Note: The supplier onboarding process may be stopped at any point during review.

Lincare is committed to timely and accurate payment for all approved goods and services.

Invoices are processed after:

• Matching to a valid Purchase Order (PO)
• Confirmation of goods receipt or service completion

To avoid delays, suppliers must comply with all Lincare invoicing requirements, including format and submission method.

Unless otherwise negotiated, Lincare’s standard supplier payment terms are Net 60 days.

Payments are issued weekly:

• Payment timing is based on the invoice receipt date, not the invoice date
• Early payments are made only when early‑pay discount terms apply

These terms are outlined in Lincare’s Purchase Order Terms and Conditions.

Lincare’s preferred method of payment is electronic payment. This helps avoid delays and ensures faster receipt of funds.

• Remittance advice is sent directly from Lincare’s bank
• Notifications are emailed to the supplier email address on file from onboarding

For direct deposit setup, the following documents are required:

• Completed EFT form - Email support.ap@ap.lincare.com to request the EFT Application
• Void check
• Bank Certificate or Bank Statement (on bank letterhead)
• The goods or services provided must match the details listed on the PO exactly.
• Any discrepancies should be reported immediately, as they may delay or prevent invoice processing.

Lincare strictly enforces a No PO, No Pay policy.

• Purchase Order is required before work begins for all goods and services, regardless of value.
• Include only one Lincare PO number per invoice.
• The goods or services provided must match the details listed on the PO exactly.
• Any discrepancies should be reported immediately, as they may delay or prevent invoice processing.

For PO status, PO balance, or assistance viewing your PO, contact:

• Email: Support.ap@lincare.com
• Phone: 877-777-7968

Lincare is proud to uphold the standards set by our parent company, Linde, by honoring and aligning with Linde’s Supplier Code of Conduct. This code defines the fundamental expectations for suppliers in areas such as ethical business practices, responsibility to employees, commitment to communities, and environmental stewardship.

Our procurement teams are trained on these requirements and plays an active role in communicating expectations and ensuring alignment across the supplier network. By adhering to these shared principles, we promote integrity, sustainability, and accountability throughout our supply chain.