January 31, 2025

Embracing Convenience: Introducing Paperless Billing Enrollment in Our Patient Portal

Author: Jessica Fox

Paperless Billing on Lincare's Patient Portal
In our continuous commitment to improve our patients' experience, we are excited to enhance our services with paperless billing. This feature allows for a more efficient and environmentally friendly way to manage your healthcare payments. You will receive your billing statements electronically to ensure patients have quick and easy access to their billing information, making it easier to keep track of expenses while reducing paper waste. We believe this feature will streamline patient experience and support our goal of providing exceptional care.

With just a few clicks, patients can view, manage, and pay bills online, all through our secure and user-friendly portal.

Key Benefits:
  • Convenience at Your Fingertips: Access your billing information 24/7 from any device, making it easier than ever to stay on top of your healthcare expenses.
  • Environmentally Friendly: By going paperless, you contribute to reducing our carbon footprint and helping us build a more sustainable future.
  • Enhanced Security: Digital billing reduces the risk of misplaced paper bills and offers a secure platform to manage your financial information.
  • Streamlined Communication: Receive timely notifications about new bills and upcoming payments, ensuring you never miss an important update.

How to Enroll:

During your next visit to the patient portal, you will have the option to enroll in the paperless billing system. To get started select the billing tab at the top of your dashboard.

Under the billing tab:
  1. Click the "Go Paperless Now" icon under the Account Summary tab.
    Access paperless billing under the billing tab
  2. A pop-up box will appear on the right side of your screen to guide you through the enrollment process.
  3. Make sure we have your correct email address to receive e-statements. You can update it by clicking the change icon next to your email on file.
  4. Select from the three options listed how you would like to receive your statements:
    • Go Green! Send me only e-statements to the email address above
    • Send me paper statements along with e-statements
    • Send on only paper statements
      Select how you would like to receive your statements
  5. Click Save, Congratulations! You are officially enrolled!

We are committed to providing our patients with the best possible healthcare experience and believe this feature will bring added convenience and peace of mind. Should you have any questions or need assistance, our dedicated support team is always available to help through our live chat M – F 8-5pm ET.

We look forward to serving our patient community with this new and improved service.

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