March 14, 2024

How to Register in Patient Portal

Author: Jessica Fox

Registration screen of Lincare's Patient Portal
These instructions provide step-by-step details, with images, to assist you with the registration process of Lincare's Patient Portal.

Why Register?

Lincare’s Patient Portal allows you access to:

  • Easy supply reordering
  • Convenient and secure bill pay
  • Dashboard to update insurance and other personal information
  • Secure messaging with the patient portal support team and more!
  • Our convenient and HIPAA-secure patient portal is here to help with just a few clicks.

Instructions

1. Getting Started:
  • Enter your legal First Name and Last Name
  • Enter your Lincare Customer ID without the dashes (see where to find this)
  • Enter your Date of Birth
  • Click Continue
    screenshot of the questions asked during registration (name, id, and dob)

2. Identification Verification:
For added security, a second authentication method is required alongside your password. Your new patient portal profile will include all contact information from our internal systems.

  • Select your preferred contact method to receive verification code:
    • Email
    • Text
    • Call
  • Click send verification code
  • A code will be received based on the selected contact method
    screen showing MFA options (email, text or call)
On this screen:

  • Enter the received verification code into the box
  • Click Verify code
  • If you did not receive your code, you may click request a new code, you have a max of 5 request
    verification box

3. Create a username and password:

  • Create a username; this can be anything you want!
  • Create a password:
    • One Lowercase character (abc)
    • One Uppercase character (ABC)
    • One number (0-9)
    • One punctuation mark or special character
  • Read the terms of service
  • Check box to verify the agreement to terms of service
  • Click Save
    passwords must contain at least one lowercase, one uppercase, one number and one special character
    success messaging

TIP: Identify verification will be required if your last login was more than 31 days ago.


NOTE: By completing the registration process, you agree that your username and password will be used across all Lincare platforms. This streamlined access allows you to use the same login credentials for multiple Lincare services, enhancing your experience and convenience. Please ensure the security of your username and password, as maintaining their confidentiality is your responsibility.


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